Maya, the AI employee who asks permission

Available in SeroBooks today

Maya is available to SeroBooks customers today. She works over your own sales, stock, prices and money through 31 tools, and every capability that can change something starts switched off until you turn it on. An AI that works with your books should be introduced plainly, so we describe exactly what she does and what she will never do on her own.

Maya lives inside SeroBooks and is also offered as an add-on for SeroPayroll. Voice works in the browser today, so you can ask a question out loud from your desk. To see her on real numbers, visit the Maya page or book a demo, and our team will walk you through what Maya does and how the approval controls work.

What Maya does

Maya knows your sales, stock, prices and money, because it works over the same ledger you do rather than a copy exported overnight. Ask which items are slowing down, what cash will look like at month end, or which supplier delivered late, and Maya answers in seconds. Morning briefings arrive by email or SMS with the numbers that changed and the items that need attention.

Maya also drafts work for you: purchase orders, reorder points and promotions for slow-moving stock. The demand forecasts behind those drafts are trained in Azure Machine Learning and come with confidence ranges and plain-English drivers, so you can see why Maya is suggesting an order before you decide whether to approve it.

• Answers questions about sales, stock, prices and money
• Morning briefings by email or SMS
• Drafts purchase orders and reorder points
• Drafts promotions for slow-moving stock

Governed by design

Maya never acts without approval. Every draft waits in an approval gate, and every action is written to an append-only audit trail with undo. Value caps and rate limits bound what Maya can propose, larger actions can require step-up authentication or two-person approval, and a single kill switch turns Maya off for the whole business immediately if you ever need it to stop.

Maya also respects roles. It only discloses what the person asking is allowed to see under their SeroBooks permissions, so a cashier cannot learn the company’s margins by asking Maya instead of opening a report. Consent gating controls which data Maya may use, and administrators decide who can work with Maya at all.

Your data stays yours

Customer data is not used to train AI models. Maya runs on Sero’s Microsoft Azure infrastructure with the same tenant isolation, encryption and server-enforced permissions as the rest of SeroBooks. The numbers that describe Maya are deliberately plain: 31 tools over your own data, 0 actions without approval, 100% of actions audited and 1 kill switch.

That is the standard we think an AI employee should meet before it is trusted anywhere near a business’s money and stock. Maya is designed to save you time on questions and paperwork while leaving every decision that matters with the people who are accountable for the business and its results.