A coffee shop POS that keeps the line moving

Built for the morning rush

A café lives or dies between 7 and 9 a.m. The sale screen in SeroPOS is designed for repeat orders: put your top drinks on the first page, colour-code categories and lay out buttons by drag-and-drop so baristas find a flat white without hunting. Modifier groups walk through size, milk and extras in order, with upcharges added automatically.

Hold and resume orders when someone steps out of line for a forgotten wallet, and split a bill when three coworkers want to pay separately. Mixed tender, discounts and tips are all on the checkout screen, so the queue keeps moving even when payment gets complicated. Receipts can go by email or SMS, which saves paper on the hundredth drip coffee of the morning.

• Size, milk, shot and syrup modifiers with upcharges
• Hold and resume for interrupted orders
• Email and SMS receipts instead of paper
• Per-category colours and 30 themes

Regulars, loyalty and the order-ahead crowd

Coffee is a habit business, and SeroPOS gives you customer profiles, groups and loyalty points to reward it. Points are earned on purchases and redeemed at checkout, and customer groups let you set price groups for staff or a neighbouring office that buys in volume. The CRM can also track catering leads and follow-ups if you sell boxes of coffee to local offices.

Guests who would rather skip the line can order from your online catalogue or scan a QR code to order from a table. Those orders drop into the web-order queue next to walk-up tickets, so the bar works from one list instead of a tablet propped against the grinder. Online and QR payments run through Stripe or PayPal.

Beans, milk and the real cost of a latte

Margins on a drink depend on grams of coffee, millilitres of milk and the cup and lid. With recipe management on SeroPOS Pro, each drink deducts its ingredients from stock as it sells, giving you ingredient-level costing per item. When oat milk prices jump, you can see which drinks just got thinner before the month closes.

Low-stock alerts and purchase orders to suppliers help you reorder beans and dairy on time, and stock adjustments record spills, expired milk and staff drinks so they do not vanish into variance. The trending and stock reports show which pastries move alongside which drinks, so your bakery order matches the week instead of last month’s guess.

Baristas, shifts and payroll

SeroPOS tracks attendance and shifts and gives you staff performance reports, with role-based permissions so new hires can ring sales without issuing refunds or changing prices. Register Z-reports at shift change tie each drawer to the person who counted it, which makes the opening and closing handover a two-minute job instead of a debate.

For Canadian cafés, SeroPayroll runs hourly payroll with CPP, EI, income tax, vacation pay, statutory holidays and overtime by province, from $25 a month for up to 10 employees. It produces T4s and ROEs, which matters in a business where part-time staff come and go with the school year and every departure needs a Record of Employment.