Jewelry store POS for high-value stock and long customer relationships
Every piece is worth tracking on its own, and every customer may come back for years. SeroPOS handles the counter, repairs and clients, and SeroBooks keeps each piece and its cost in the ledger.
Jewelry stores, handled by Sero
Serial numbers
SeroBooks tracks serial numbers, so watches and individual pieces have their own record from purchase to sale.
Client profiles
Keep purchase history, preferences and contact details for every client.
Repair job cards
Open a job card for resizing, cleaning or repair work and keep it tied to the customer.
Permission controls
Limit who can discount, refund, adjust stock or open the drawer.
Audit trail
SeroBooks keeps an append-only audit trail of changes to financial records.
Variations
Sell rings and chains in different sizes, lengths or metals as variations of one product.
One company, one login, three products that share their numbers
SeroPOS
The point of sale built for the rush.
Point of sale for restaurants and retail — tables, kitchen tickets, inventory, loyalty and online ordering on iPad, Android, Windows and Mac.
SeroBooks
The books, the store, the bank. One ledger.
Accounting that runs the whole business — invoicing, inventory, banking, sales tax, payroll and year-end for Canada and the United States.
SeroPayroll
Payroll for every province. Right to the cent.
Canadian payroll for all 13 provinces and territories — CPP, EI, QPP, vacation, stat holidays, remittances, T4s and ROEs.
Tracking high-value pieces
A jewellery case holds a lot of value in a small space, and many pieces are one of a kind or close to it. SeroBooks tracks serial numbers on inventory, so a watch or a specific piece can be followed from the supplier bill to the sale. Stock valuation shows what your inventory is worth at cost at any point.
In SeroPOS, variations handle ring sizes, chain lengths and metal options under one product, each with its own stock count and price. Barcode labels can be printed for tags, and stock adjustments always carry a reason, which makes counts easier to trust. When the case is counted at close, discrepancies point to a specific item instead of a vague total.
- Serial numbers on watches and individual pieces
- Variations for size, length and metal
- Barcode labels for tags
- Stock valuation at cost
Controls on the sales floor
When a single sale can be worth thousands, controls matter. Role-based permissions in SeroPOS decide who can apply discounts, override prices, issue refunds or open the drawer without a sale. Register shifts and Z-reports tie each drawer to a staff member, and staff performance reports show sales by person, which is useful if you pay commission.
SeroBooks adds server-enforced permissions, approvals and an append-only audit trail on financial records. Period locks stop anyone from changing a closed month, which helps when your accountant has already signed off. Approvals can be required before certain transactions go through, so no single login can quietly change a high-value sale.
- Role-based permissions on discounts and refunds
- Register shifts and Z-reports per staff member
- Approvals and append-only audit trail
- Period locks on closed months
Repairs, resizing and custom work
Ring resizing, watch batteries, cleaning and repairs keep customers coming back between purchases. SeroPOS supports job cards, so each piece taken in for work is recorded against the customer. When the work is done, labour is charged as a service product and any materials come from stock on the same ticket.
For larger custom pieces, SeroBooks estimates and invoices let you quote the work, take a deposit through an invoice payment and bill the balance on completion. Accounts receivable shows which custom orders still have a balance owing, and customer statements give clients a clear record of what they have paid. Materials bought for the job flow through purchase orders and bills like any other stock.
Clients for life
Jewellers sell to the same families for engagements, anniversaries and graduations. SeroPOS keeps client profiles with purchase history and contact details, so staff can see what someone bought before and suggest a matching piece, such as earrings to go with last year’s necklace. Loyalty points and customer groups reward your best clients.
The CRM tools track leads, follow-ups, campaigns and call logs, which helps when a customer is shopping for an engagement ring over several visits. Receipts by email or SMS keep a record the client can refer back to for insurance or warranty purposes, and the history stays in their profile if the receipt is ever lost.
Books, tax and selling online
SeroBooks puts sales, supplier bills and payments in one double-entry ledger, with inventory valued so gross margin is accurate. Foreign-currency supplier bills and landed cost help when pieces are imported, adding freight and duty to the cost of each item. Sales tax is tracked for every Canadian province and US state, and fixed assets like display cases can be depreciated.
If you also sell online, SeroPOS syncs two ways with Shopify and works with WooCommerce, so a piece sold on the website comes off the shelf count in the store. Card payments run through certified terminals from Global Payments or Moneris, so card data stays in the terminal and large purchases can be split across cards.
Frequently asked questions
Can I track individual jewelry pieces and watches by serial number?
Yes, with SeroBooks. It tracks serial numbers on inventory, so a watch or a specific piece has its own record from the supplier bill to the sale. The cost of that unit flows into cost of goods sold when it sells, which keeps margins on high-value items accurate.
Does SeroPOS handle jewelry repairs?
Yes. SeroPOS supports job cards, so resizing, cleaning or repair work is recorded against the customer when the piece comes in. When the work is finished, labour is charged as a service product and any materials used come out of inventory on the same ticket.
How can I control discounts and refunds on expensive items?
Role-based permissions in SeroPOS decide which staff can give discounts, override prices, refund or open the drawer without a sale. Register shifts and Z-reports tie cash to a person, and SeroBooks adds approvals and an append-only audit trail on financial records.
Can I sell rings in different sizes?
Yes. SeroPOS supports variations, so one ring style can carry each size, or a chain each length, with its own barcode, price and stock count. Reports roll up to the style while still showing which variants are selling, so you know which sizes to keep in the case.
What does SeroPOS cost for a jewelry store?
SeroPOS Standard is $29.99 a month and Pro is $49.99 a month, in USD, with a 14-day free trial and no contract. SeroBooks, which adds serial-number tracking and full accounting, starts at $79.99 a month. You can use either product on its own or both together.