Convenience store POS that keeps up with long hours and small baskets

Small baskets, all day long

A convenience store sells a coffee, a bag of chips and a phone charger to a steady line from morning to midnight. SeroPOS is built for that pace. Scan or tap, take cash or card, and finish the sale. Buttons can be laid out by drag and drop with category colours, so the items your regulars ask for are one tap away.

Returns, refunds and discounts happen at the counter without calling a manager, if your permissions allow it. Receipts print on standard ESC/POS printers or go out by email or SMS, and the app runs on a Windows PC, a Mac, an iPad or an Android tablet behind the counter. Cash drawers and barcode scanners connect without proprietary hardware.

Cash control across shifts

With several cashiers across a long day, cash control is where convenience stores lose money. SeroPOS opens and closes register shifts per cashier, and each shift ends with a Z-report showing sales by tender, refunds and voids. If the drawer is short, you know which shift and which person to talk to.

Role-based permissions limit who can issue refunds, override prices or open the drawer with no sale. Staff performance reports show sales by employee, and the built-in HRM tools track attendance and shifts. In SeroBooks, the audit trail records who changed what, so nothing gets quietly edited after the fact. Owners who are not in the store every day can review the numbers remotely.

• Register shifts opened and closed per cashier
• Z-reports by tender, refunds and voids
• Role-based permissions for refunds and no-sale opens
• Staff performance reports

Stocking the shelves without guesswork

Convenience stores carry hundreds of small items from a mix of distributors and direct-store-delivery vendors. SeroPOS keeps live stock counts, flags low-stock items and turns them into purchase orders by supplier. Receive deliveries against those orders and the counts update when you confirm. Stock adjustments with reasons record breakage and expired product, so shrink shows up in reports.

AI sales forecasting in SeroPOS looks at your sales history to show what is likely to sell, which helps before long weekends, holidays and hot summer stretches when drinks and ice fly off the shelves. Where products carry dates, lot and expiry tracking and the expiry report help you pull sandwiches, dairy and snacks before they go out of date.

Accounting that matches the bank

At the end of the day, cash, card settlements and supplier payments need to tie out. SeroBooks takes your SeroPOS sales and supplier bills into one double-entry ledger, values inventory and records cost of goods sold, so gross margin is visible by category. Bank deposits come in by CSV import with matching rules, and live Plaid feeds are rolling out.

GST/HST and PST are tracked per item and per province, and US stores get state sales tax with economic nexus watched. Recurring bills like rent, utilities and equipment leases can be set up once in SeroBooks. If your accountant prefers QuickBooks Online or Xero, SeroPOS Pro syncs with those too, so you can keep their workflow.

• Daily sales posted to one double-entry ledger
• Inventory valuation and cost of goods sold
• GST/HST, PST and US sales tax tracking
• CSV bank import with matching rules

Paying a small team

Most convenience stores run on a handful of part-time and full-time staff. SeroPayroll handles Canadian payroll in every province and territory, including overtime, statutory holiday pay, vacation pay, CRA remittances, T4s and ROEs. It starts at $25 a month for up to 10 employees, which covers most single-store teams, and the Team plan covers 11 to 50.

Timesheets and a time clock feed the pay run, and the pay run posts to the general ledger once. Direct deposit is produced as a CPA 005 file you upload to your bank, and pay stubs go out by PDF or email. US stores can run payroll inside SeroBooks Pro.